Contact Us
We’re here to help — whether you’re a clinic looking for support or a patient with a question about your experience.
Data access, privacy complaints, escalations — Attn: Grievance Officer.
202 MSCB Emps Yogesh CHS, Kasturpark, Borivali West, Mumbai – 400092, Maharashtra, India
Corporate correspondence address.
Monday – Friday, 10:00 AM – 6:00 PM IST
We respond to all emails within 24–48 business hours.
For Clinics
Ready to get your clinic on Zennor? Fill out the form below and our team will get back to you with next steps to provision your account.
For existing clinics needing support (account setup, billing, technical issues), please email support@zennor.app.
For Patients
For questions about your appointments, memberships, treatment records, loyalty points, or clinic-level refunds — contact your clinic directly first. If you have a platform-specific issue (login problems, app access), email support@zennor.app and we will assist.
Grievance Officer
As required under the IT Act 2000 and Consumer Protection (E-Commerce) Rules, 2020, the following person is designated as Grievance Officer for Zennor:
Grievances acknowledged within 48 hours and resolved within 30 days.
Response Times
- General Support: 24–48 business hours
- Billing & Payment: 48–72 business hours
- Grievance Acknowledgement: 48 hours
- Grievance Resolution: 30 days