Contact Us
We’re here to help — whether you’re a clinic looking for support or a patient with a question about your experience.
Data access, privacy complaints, escalations — Attn: Grievance Officer.
202 MSCB Emps Yogesh CHS, Kasturpark, Borivali West, Mumbai – 400092, Maharashtra, India
Corporate correspondence address.
Monday – Friday, 10:00 AM – 6:00 PM IST
We respond to all emails within 24–48 business hours.
Book a demo for your clinic
See how Zennor gives your clinic its own branded patient app, memberships and loyalty. Tell us a little about your clinic and we’ll set up a walkthrough.
For existing clinics needing support (account setup, billing, technical issues), please email support@zennor.app.
For Patients
For questions about your appointments, memberships, treatment records, loyalty points, or clinic-level refunds — contact your clinic directly first. If you have a platform-specific issue (login problems, app access), email support@zennor.app and we will assist.
Grievance Officer
As required under the IT Act 2000 and Consumer Protection (E-Commerce) Rules, 2020, the following person is designated as Grievance Officer for Zennor:
Grievances acknowledged within 48 hours and resolved within 30 days.
Response Times
- General Support: 24–48 business hours
- Billing & Payment: 48–72 business hours
- Grievance Acknowledgement: 48 hours
- Grievance Resolution: 30 days